Cancellation and Refund Policy
At 10 Min For Supply Chain, we strive to provide you with the best reading experience through our high-quality e-books. However, we understand that there might be situations where you may need to cancel an order or request a refund. To ensure a smooth process, we have established the following cancellation and refund policy:
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Cancellation Policy:
You have the right to cancel your e-book purchase within 5 days from the time of purchase. To cancel your order, please contact our customer support team at 10minforsupplychain@gmail.com.
Please note that cancellations can only be processed if the e-book has not been downloaded or accessed. -
Refund Policy:
a) Defective E-books: If you encounter any technical issues with the e-book that affect your reading experience, please contact our customer support team within 5 Days of purchase. We will investigate the issue and, if deemed defective, provide you with a full refund.
b) Duplicate Purchases: In the event of accidental duplicate purchases, please notify our customer support team within 5 days. We will verify the duplicate transaction and process a refund for the duplicate purchase amount.Please note that e-books will be non-refundable if they do not fall under above cases.
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Refund Process:
Once your refund request is approved, the refund will be processed using the convenient payment method or team may ask for required information. Please allow 30 to 90 days for the refund to reflect in your account.
Please take a moment to read and understand our Cancellation and Refund Policy before making a purchase. By proceeding with the purchase, you acknowledge and agree to the terms outlined in this policy.
We value your satisfaction and are committed to providing you with a delightful reading experience. Thank you for choosing 10 Min For Supply chain for your literary adventures!
10 Min For Supply chain Team